Randy Gage says, “The single biggest fear for most people in Network Marketing is facing rejection.”
It is true no one likes rejection– not being chosen, hired, or making the team, being told no, being stood up, or whatever other form of rejection we may experience is the pits. Dealing with rejection can be one of the worst hurdles you face in business. Most people don’t have and will not develop a high enough self-esteem to endure rejection.
Let’s explore and name some causes of objections and rejection.
- Lack of a firmly established relationship
- Many marketers bring up their solution, or tell people how they can help them, far to early in their conversation.
- The lack of understanding on the part of the Potential Partner.
- The failure to find what lies beneath the surface.
- When someone ask a question and you respond by treating their questions as objections with “yes, but . . . answers.
How to avoid objections and rejection.
- Involve Potential Partner in the process.
- Be a good listener and with the intent to understand them foremost.
- Uncover the history behind their current situation.
- Ask good questions to help them surface what they know, don’t know, and what they really want.
- Let them realize that they need to make a change in their lives.
- Letting them come to their own conclusions.
When people have come to the point where they realize that it’s time to make a change in their lives your solutions are a natural progression.
The characteristic that every network marketer must have in dealing with objections and rejection is the ability to communicate effectively with your potential partners or customers, to establish a meaningful dialogue.
Eliminating Resistance Using The Magic And Power Of Dialogue
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Great post, Perry! You are so right about rejection. Something else I read that was important to remember about rejection is that sometimes in network marketing, there is still going to be someone who won’t sign up for your business, but that’s just because it’s not right for that person or the right time. If that’s the case, you’ve got to remember that it’s not you that they are rejecting, and that the business partnership wasn’t lost because it never would’ve been there to begin with.
Steve Nicholas recently posted..Experiments and Results
One of the things that makes Network Marketing such an amazing industry is also what can make it challenging. It takes people out of their comfort zone and asks them to develop new skills like how to offer something without attachment to outcome and how to come from a place of genuine contribution.
One of my mentors said that Network Marketing is a personal development program with a compensation plan attached. After reading many blogs from many great leaders in this industry, I have to agree.
Paul Reimers recently posted..Review of Empower Network – Will This Tool Really Help You Build Your Business?
Perry,
My favorite line is the last line in the video: “Learning to ask the right questions at the right time.” So important. Brian Tracy, the master salesman says that the great sales people are NOT the ones doing all the talking. They are the ones listening and asking the questions. Asking the right questions at the right time. As a sales person, your job is to first determine the actual needs of your prospect, before you try to sell them someting.
Jupiter Jim recently posted..WordPress Tutorial: How to edit WordPress Posts and Pages in Full Screen Mode
Wonderful post. In the video he ends by saying “Asking the right questions at the right time.” The problem occurs when you start badgering someone with questions and solutions to a problem the other person has NOT said they have. The other person may not want or need to get involved in an MLM business. First discover where are the other person’s goals and dreams and potential for fulling them. If you are truly interested in other people, you will know quickly what they really want and whether or not your offer is right for them.
Dr. Erica Goodstone recently posted..Love Knows – Your Heart is Smarter Than Your Mind
Good post with tips and reminders. I think I have it: To deal with objections listen to both what they are saying and what they are not saying. Respond 80 percent of the time with a question and the other 20 percent of the time with a piece of information or a solution. This helps us to get clarity on what their ‘problem’ is. Ask more questions to really understand their challenge.
Hello Perry, Rejection has and will put many people out of business. They read to much and can be very devistating to some people. I myself filter it out and look for the positive in rejection. This is another great post by you. I thoroughly enjoy your posts and are very educational. I wish you and your family all the best this Christmas Season and a very successful New Year!.
Darryl Burgess recently posted..You Loser!
I am still working on that rejection part… and that doesn’t even mean just in network marketing. Great post! I am still working on being a better network marketer! Listening and being involved in the process. I have had Natural selling for some time… I got work to do! Thanks for the reminder… hmmm not the first thing that I have run across today that talks bout this type of thing!!
Holly recently posted..Getting Older Sucks But It Doesn’t Have To
Hello Perry,
Outstanding post! Isn’t it amazing how something such as rejection can become such a monster that many people just can’t seem to get over their fear of?
That fear causes so many people in this industry to just become paralyzed and do nothing or stumble their way through something that should be fun.
I mean people should look at rejection as an opportunity not something to be fearful of…. An opportunity to educate someone, who OBVIOUSLY dosn’t yet understand the power of Network Marketing.
Anthony McNeil recently posted..Preserving A Positive Mindset: Get Rid Of Your Stinking Thinking
Rejection is a funny thing. Sometimes I do wish for it since I figured out early in the conversation that this is going to be an uphill battle.
Joyce Edwards recently posted..The Shot Gun Approach: When you know that your doctor has no idea what’s wrong with you
Hi Perry,
Rejection hurts and most people will avoid it at all costs. Unfortunately in sales, one WILL have to deal with it. Your article helps us to change HOW we communicate so that rejection is minimized if not eliminated.
Now I just need to implement all this good advice!
Thanks!
Tom
Perry,
Great post on a topic that kills many potential marketers dreams. I like the video and resources that you provide as well.
Best,
James
Coach James | Mastermind to Personal Power recently posted..How to Create a Vision Board to Assist In Your Goal Achievement
This is an excellent post,
The fear of rejection is huge especially for people who are new to Network Marketing. Even I have to overcome that particular fear from time to time.
Another wonderful objection that you outlined is the “Many marketers bring up their solution, or tell people how they can help them, far to early in their conversation”. We as marketers need to think about what worked for us when we first started. When we didn’t have money coming in. What challenges did we face and how did we overcome those? That is the information that we should be addressing with our new team members.
Clint Butler recently posted..Keyword Research – A Starting Point
Good article Perry
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You know I have said many times to French exceedingly poor customer services staff…
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We have two ear and one mouth for good reason!
Great article and I was struck by the veracity of your leading quote. Take away the words Network Marketing and we have a truth that defines us all, in every aspect of our life.
“The single biggest fear for most people in Network Marketing is facing rejection.”
Stevie recently posted..Betrayal – When Love Doesn’t Mean Anything!
Hi Perry,
Great article on an important topic! I suck at rejection – yes I admit it and it has held me back for a long time in network marketing. I was fearful of rejection so I didn’t share my opportunity with people I met. Now I am getting better at it probably because I am working with a company and a product that I feel compelled to share because everyone needs to know about it. Then, they can make their own choice. As my success level has grown, so has my confidence and I am less fearful about rejection. My fear of rejection was totally irrational but that didn’t make it easier to overcome. This is the most important training for everyone in any business.
regards,
Clare
clare recently posted..Positive Attitude – Can this make a difference to your health and your success?
Communication is such an important tool to develop, Perry.
You make it clear that the process must be a real dialogue, and not a one way street.
You can’t just speak and you can’t just listen. Dialogue is a continual interplay between the two processes.
Excellent video addition to the discussion!
Perry,
Michael Oliver has been a part of my life for many years now. His work is so very natural. Asking questions, listening and feeding back. We must hear this every once and a while because most of us love to hear our own voices. That’s why I’m going to end this comment right now!
In clarity and success.
RICK
Rick Lelchuk recently posted..Success – By Whose Standard?
Hey Perry,
Rejection in any part of life is something we all need to over come. You should never be afraid to try something because of the chance that it may happen. I also like the video it had some great tip, thank for the post. TTYL
Marcus T Cox recently posted..Poor little tink, tink
Hi Perry,
Thanks for very interesting article.
I agree that most people don’t have and will not develop a high enough self-esteem to endure rejection. I like your idea of dialogue and asking questions at the right time. Thanks!
Edyta recently posted..Top 3 Best Stress Relief Techniques
Hey Perry
For me the trick is not to put myself in a position to be rejected too soon.
How do I do that, always listen
Peter
Peter Fuller MBA recently posted..The Easiest and Best Way to Make Money Online
Hi Perry! Great article as usual : )
Handling objections was one of toughest things for me when I was starting out in Network Marketing. You’ve given some fantastic tips that are sure to help any network marketer.
Natasha Nassar recently posted..Welcome To My Blog!
We can learn a lot from rejections, but with the internet these days, and articles much like this one, we can learn how to overcome objections. Covering all the unknowns without stuffing it in their face, allowing them to be active in the conversation, listening, and overall, being thorough will definitely help make those nays turns to yes.
Nile recently posted..Several Ways to Combat Hotlinkers
Hi Perry,
Great post, by the way. I totally agree with you that it is key to get past our fear of rejection. Sometimes, it can dominate our lives and keep us from really achieving greatness. I promise you that all successful people have experienced rejection. It was how they bounced back that made them successful.
Thanks.
Listening is such a huge part of how to be successful in business. It is what helps you let go of your beliefs long to understand where the other person is coming from.
Andy Nathan recently posted..Happy Thanksgiving!
Hi Perry,
Great article about handing objections. Many networkers have a difficult time handling objection and fear being rejected.
Ted
Ted Hunsaker recently posted..Empower Network Review-A Tour of the Empower Network Blogging System
Objection handling skills are very much a learned skill out here. They can be rough in the first place but the great thing is that through reading, mentoring and practice they really do improve. Learning to handle rejection is a much deeper emotional skill that goes beyond just surface “handling” and takes understanding that it is only the opportunity as presented.. not us as a person… that is being rejected. Great reminders Perry!
Kim
Kimberly Castleberry recently posted..Awesome Internet Marketing Black Friday & Cyber Monday Specials!
Hi Perry:
Like most people, I hate rejection too and the fear of rejection definitely affects my choices. Overcoming these hurdles is critical to success.
Kevin
Kevin Martineau recently posted..Faith should change our attitude!
Hi Perry,
Yet another thought provoking article from you.
I believe people do things for their own reasons. I have read that when someone purchases your product or joins your network, and they think they have been talked into it, they tend to fail.
We need to be conscious of providing information and allowing others to make their own decisions. At times I have found pushing people away makes them even more excited about joining me. It helps them realize they want to do this for their own reasons, not mine.
John Gaydon recently posted..How To Build A Large Network Marketing Business
This is an excellent guide,
It’s true, fear of rejection is huge especially for people who are new to Network Marketing. What you have shared in this post and video can help anyone enter into more of a solution oriented dialogue rather than a sales pitch.
Paul Reimers recently posted..Review of Empower Network – Will This Tool Really Help You Build Your Business?
Hi Perry, great post! This is very useful for network marketers as well as any type of marketer. I totally agree with your point about letting the customers come to their own conclusions. It’s important to not make them feel coerced into buying your service or product that way they don’t feel scammed after having tried it and it fails to reach their expectations. Thank you for sharing.
crescele recently posted..Parenting 101 – Stories And Hugs
Hi Perry,
Excellent post on a powerful topic. That was a perfect video to choose for this post.
Your 6 tips for avoiding rejection are all very important and necessary.
Certainly the key ingredient is to listen, but you need to be an empathetic listener and REALLY listen and CARE about what the other person wants and desires. Asking questions is essential for true understanding and to show the other person that you are really interested in what they have to say.
Like Melodie stated, for those of us that are Attraction Marketers and have people coming to us, there won’t be as much rejection, but the prospect may still not be clear on what you have to offer, so there may still be objection as they become more clear.
But, you must face the fear, because that is the only way to overcome it. With each success, you will gain confidence and the fear will lessen over time and you will deal with it more effectively.
But, learning the skills mentioned in the video will surely accelerate your growth in this area.
Keep inspiring us,
Marc
Marc Korn recently posted..Self Discipline: The Discipline Of Persistence
I think a lot of rejection happens because people just throw their opportunity in other peoples’ face, and so many are conditioned to reject anything perceived as a sales pitch. It’s about the relationship you have with the person and how you present yourself.
Eldon Beard recently posted..WordPress Security for Home Business Bloggers
Perry
Excellent topic. With having spent so many years in retail upper management I have always used this line. “For every no I am that much closer to a Yes”. It worked for me. Keep the posts coming really enjoyable.
Darryl Burgess recently posted..Necessities of Life
Yes rejection can be hard but I feel that you have given some great advice on the art of handling rejection. From the sales point the ability to listen to people instead of just throwing up all your information is so valuable to network marketers.
Joyce Edwards recently posted..A Last Lesson From Steve Jobs
Perry,
Thanks for sharing the key to handling objections – dialogue, even before the objection arises. The art of listening. Someone reminded us that we have only 1 mouth and 2 ears for a reasons. We need to listen more than we speak.
Warmly,
Dr. Erica
Dr. Erica Goodstone recently posted..Creating Love – The 6 “We Must Be’s” from the Master Key
Hey Perry, Awesome blog post. This is something that does need attention in every aspect of business. Rejection can make you or break you …if you take it seriously! The one thing I found out in my journey having my own business is that we can get caught up in selling ourselves and that can make us feel bad when we are rejected.
I found out a little trick a long time ago: I sold my services and had to make a mental little box that packaged my service. It wasn’t “me” but my service! That seemed to take the edge off the the emotion of rejection.
Also, any time I came across rejection, I had to think about how I was delivering.
I like the point you made to avoid rejection when you wrote “Ask good questions to help them surface what they know, don’t know, and what they really want.” Wonderful point!
Thanks again
Donna
Donna Merrill recently posted..Squeeze Page Magic: Guest David Merrill
Hey Perry,
Its true we have to be thick skinned. It is important we don’t take rejection to personal. I always like to think whenever there is rejection that I am big enough to leave the door open, after all it might not be right time for someone to join your business right now, but you never know you may have what they need right around this next corner.
Thank you for sharing a message that people in this industry needed to be reminded off.
Beth
Beth Hewitt recently posted..Empower Network – Is it a Scam?
Excellent tips in overcoming rejection, Perry. What you said about being able to listen and understand the potential partner’s needs first and being able to communicate effectively is true. I’ve seen a lot of people who just comes up in your face and offers solution right away without understanding first if the person has really a need for whatever it is that they’re offering. No wonder people are becoming more and more defensive these days, they’re being sold anything and everything here and there.
Cherrie Bautista recently posted..How To Generate Leads On Twitter
I zeroed in on this –The characteristic that every network marketer must have in dealing with objections and rejection is the ability to communicate effectively with your potential partners or customers, to establish a meaningful dialogue. Because if you don’t do this, it just is not going to happen. We must communicate, (truely listen) and answer their concerns. I love this thanks!
Lynda Cromar recently posted..Why Using The Title of MLM Expert – Won’t Help You
Hi Perry, great post! Way to stress the point about communicating effectively to become a successful network marketer. Especially when persuading customers online where you don’t get the chance to explain your product face-to-face. It’s going to be tough not to see your customers reaction through the net. But if you have an excellent sales pitch, this problem can be minimized. Thanks for sharing.
crescele recently posted..Are You In The Proverbial Dating Rut?
Perry as always great value in this post! I love Michael Oliver and it is good stuff to have your hand on. Rejection can be a thing of the past if you learn what he teaches!
Lynda Cromar recently posted..Sometimes Failure Is Actually The Right Direction — Fail Forward In Your MLM!
I think that most of us learned all about rejection, embarrassment, vulnerability and hurt in our childhood and early adult years; consequently, we find it easier to settle for less than ideal with the fear that has resulted from these past experiences.
Rachel Lavern recently posted..How Are You Spending Time and Money?
You nailed it Perry. This is such an important training for network marketers. We need to pay more attention to the person and their needs instead of focusing on our own bottom line. Always good to let them speak of their need then present the solution based on that instead of giving them a solution to a problem they may not even be having.
Liz K : Success From Home Trainining recently posted..Achieve Your Goals By Staying The Course Until Success
Hey Perry,
Another excellent article my friend.
How well we deal with objections and rejections will indeed determine our success or failure in business and in great respect life in general.
Proper communication or dialogue involves asking questions, listening, understanding, having empathy and building rapport.
Thanks for sharing Perry,
Kevin
Kevin DeRoo recently posted..Video Marketing – You Oughta Be In Pictures!
Great advice Perry. I also think it’s valuable to periodically revisit people about their “why” for starting a business because many people are not used to tapping into their feelings and that initial statement may not really hit as close to home as the underlying truth. Once they gain some confidence – in their business as well as the partnership – it becomes easier for them to open up.
marquita herald recently posted..Always Crazy Busy? Warning Signs you May be Addicted to Stress.
Hey Perry,
I’ve found that if I ask the person I’m talking to questions about what they want, they’ll tell me what their main challenge is. Once I understand the challenge I can see how my product or service can help them get what they want.
To me, that’s the biggest part of communication. Once I understand where the other person is coming from, it’s relatively easy to find a solution.
Of course they may not want my solution or I may not have an answer for their particular challenge. Either way, it’s no reason to feel bad. I might as well feel bad because I can’t drive a nail with a potato
Hi Perry,
You listed 6 ways to avoid rejection and I think letting people come to their own conclusions is one of the best ways to avoid rejection in the first place. Asking questions and listening helps them do that and the process is so much smoother! The video summarized natural selling with “asking the right questions at the right time.” Excellent advice.
Melodie Kantner stated the best scenario of using marketing techniques that cause people to come to her. That is true attraction marketing and that is why I prefer it as a way to market. This strategy prevents rejection. Thanks Perry.
Raena Lynn
Raena Lynn recently posted..Living Synergistically And Turning On The Spigot
Communication is the key. I never really have to deal with rejection because I always used marketing techniques that cause people to come to me. That way I am always talking to people who want what I have to offer.
Melodie Kantner recently posted..Are You Learning From Others Who Have Done It?
Hi Perry,
I think that stepping out of our comfort zone can yield new and exciting results. If we want to be a rock star negotiator, we need to know how to dig deeper, be brave, risk more rejection and face new fears.
As Eleanor Roosevelt said, “You gain strength, courage and confidence by every experience in which you really stop to look fear in the face…You must do the thing you cannot do.”
Rachel Lavern recently posted..How Your Distractions Can Support You
Perry, you are so right on that it’s hard to pick out one thing I like best about your post. But the thread that runs through it is that we need to listen. Find out what the other person needs and help him get it.
Willena Flewelling
Willena Flewelling recently posted..5 Pillars for Success in MLM – Pillar #5
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